GUARANTEE OF SATISFACTION
If you are not 100% satisfied with the style, size, comfort or fit, you can return the NEW, UNWORN shoes within 30 days of receipt of purchase for an exchange or a full refund of the price of the shoes. All returns must be accompanied by a proof of purchase and Return Authorization Form found on the backside of the Packing Slip. Please click Return Authorization Form to download. Genuine Grip Footwear is not responsible for any cost related to return shipping. Packages must be returned freight prepaid.
60 Day Shoe Replacement
If there is a manufacturer defect or material failure, replacement within 60 days of purchase will be absolutely free of charge.
Please note that shoes returned due to incorrect sizing will be exchanged, but worn shoes are not eligible for return. For defective returns, all credits are subject to inspection by our staff. If the product failed due to manufacturing or material defects, we will issue full credit. Products that are worn past the normal life expectancy or products showing abuse will not be credited.